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Stephanie Weyrauch, DPT's avatar

There is definite benefit having colleagues who have specialized expertise. However, medicine has become so specialized that sometimes a provider can miss the big picture because they are hyperfocused on their area of specialty. This is where humility and recognizing our biases is important. And when we recognize this, then we can make better decisions to help our patients…and sometimes that is referring to someone else. Sometimes that means questioning our differential.

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David Dansereau, MSPT's avatar

Agree with you and your observations apply to all health professions, esp related to your close-‘First of all, good luck agreeing on who is, in fact, the very best. Secondly, when we hire a professional or a tradesman, we are seeking competence, fairness, and integrity’.

It’s all about the complete patient experience, and that starts well before they even walk through your clinic doors.

ie) how your staff handles that first office call or referral in or out sets the tone for the patient by welcoming them in or turning them away

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